Thursday, June 25, 2009
Spring Statistics 2009
Most of the stats for spring '09 are up. You can find them here. Great job everyone!
Wednesday, June 24, 2009
Alphabetical order
For a few weeks now, I've been taking a moment during periods of less activity to alphabetize the GIL Express and Intercampus books located on the shelf behind the circ desk. I've found this to be an effective way to reduce the time it takes to find a book for a patron.
So, if the traffic at the desk is really slow, I suggest that we each take a minute or two and check the alphabetical order of the GE and Intercampus books on the shelf.
So, if the traffic at the desk is really slow, I suggest that we each take a minute or two and check the alphabetical order of the GE and Intercampus books on the shelf.
Labels:
customer service,
GIL Express,
intercampus
Tuesday, June 16, 2009
After-hours Banner Issues
Those of you that work evenings (Jerome and Megan) may have come across patrons who return a lost item and/or pay a fine and would like their Banner blocks removed immediately.
In the event that a patron requests that their Banner block be removed after 5pm please contact Aviva Lefkovitz (Dunwoody) @ 770-274-5089. If Aviva is not available, someone else should be at this number and can take care of most Banner issues (i.e. removing Banner holds).
Thanks to Jerome for bringing this issue up. As always, please let me know if there are any other processes we can put in place to improve customer service and make everyone's lives a little easier.
In the event that a patron requests that their Banner block be removed after 5pm please contact Aviva Lefkovitz (Dunwoody) @ 770-274-5089. If Aviva is not available, someone else should be at this number and can take care of most Banner issues (i.e. removing Banner holds).
Thanks to Jerome for bringing this issue up. As always, please let me know if there are any other processes we can put in place to improve customer service and make everyone's lives a little easier.
Labels:
banner,
customer service,
holds
Monday, June 15, 2009
Damaged Reserve Textbooks
There are three reserve textbooks that are damaged and have a status of "Clarkston Workroom". We are taking steps to getting them repaired or replaced. Until then, please refer students to the substitution copy, if applicable, or let the students know that they are unavailable.
B-733 Beginning and Intermediate Algebra
(Substitute with 3rd edition: B-640)
B-477 Psychology: Themes and Variation
(Substitute with 6th edition: B-641)
B-730 American Government and Politics Today
(No substitutions available)
B-733 Beginning and Intermediate Algebra
(Substitute with 3rd edition: B-640)
B-477 Psychology: Themes and Variation
(Substitute with 6th edition: B-641)
B-730 American Government and Politics Today
(No substitutions available)
Thursday, June 4, 2009
Wednesday, June 3, 2009
Payroll/HR Training Session Cancelled
Please note:
We have just been notified that we will go live on the new Payroll and HR system in August instead of on July 1. Therefore employee training on the new GPC Payroll and HR system has been postponed.
The employee training sessions that were scheduled for June 3, 4,8, 9, 10, 11 have been cancelled! They will be rescheduled for later in June or early in July.
We have just been notified that we will go live on the new Payroll and HR system in August instead of on July 1. Therefore employee training on the new GPC Payroll and HR system has been postponed.
The employee training sessions that were scheduled for June 3, 4,8, 9, 10, 11 have been cancelled! They will be rescheduled for later in June or early in July.
Tuesday, June 2, 2009
Summer Payroll Information
With the college operating on a 4 day work week, payday will remain will fridays (if you currently have direct deposit). If you are not signed up for direct deposit, paychecks will be mailed on the Wednesday before payday.
New Payroll/HR Process
We've just been notified that all paper time sheets will now be replaced with electronic time sheets. With the new system, all employees will enter hours worked and hours taken off (including breaks), online with supervisor approval. Everyone is required to follow this process to ensure that they are paid properly each pay period. Multiple training sessions have been scheduled in the JCLRC Auditorium. Please speak with your supervisor to schedule a convenient time to attend this required training.
June 3, 2009: 1pm or 3:30pm
June 4, 2009: 10am, 1pm or 3:30pm
June 3, 2009: 1pm or 3:30pm
June 4, 2009: 10am, 1pm or 3:30pm
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