PIN for logging in to My Account

Just FYI.

If you've gone onto the GIL Database you may or may not have noticed this new banner scrolling along the top:



It reads, "PIN access for 'My Account' begins January 6th. Your library account must have a valid email address to receive PIN. For more information click this message." The short version is that we will be implementing PINs for patrons of the library if they want to access their GIL account, also known as My Account.

The following excerpt from an email from Meryll Penson, Executive Director of Library Services for the USG better explains the entire situation:


Effective January 6, the USG libraries will begin a process to implement PINs for library patrons in addition to the user identification number. PINs are personal identification numbers. We are implementing this process to provide additional security and to comply with increasing federal and state regulations and policies related to privacy.

When a patron attempts to log in to their account, they will be prompted to obtain a PIN. A unique PIN has been assigned to each active account. Upon clicking on the prompt an email with that unique PIN will be immediately sent to the email address in the Voyager patron information record. The patron will have a pin and then will be encouraged to change the PIN to something that only that person will know. This will work similar to other internet services.

Initially it will be a change so users will likely have a moment of frustration, but hopefully once they have the PIN there will be few issues. If the patron does not have a valid email address, they will need to contact the Circulation Desk and provide a current email address. We know some community users may not have an email address, so you will need to assist them.


This is just a heads up of what is to be implemented within the first week of the new year. We'll keep you posted.

Good-bye, Megan.

Today is Megan's last day with us here at the JCLRC. We'll miss you, Megan!

Thank you

Access Services Conference

Just thought I'd share some pictures from the Access Services Conference that Mrs. Dennis, Donna, Admira, and I attended last week at Georgia Tech. All of the speakers there had a lot to share about how they found creative solutions to aid in keeping their libraries running smoothly. And, of course, we enjoyed exploring GT's beautiful campus and even got to ride their trolleys and peek in on their library. We had a GREAT time.

We also saw Ameet (lucky us!). He says 'hi' to everyone. :)



Thank you, Admira, for the wonderful pictures!

Laptops

EDIT

Laptop 1 has been fixed by OIT. If any of the patrons complain of laptops going into "Maintenance Mode", please put that computer to the side and notify me. These computers will more than likely need to be fixed by OIT (it has something to do with the clock on the computer and Deep Freeze, which requires Administrator privileges, accessible only by OIT.)

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We've had several problems regarding the laptops in the past week. Here's a quick rundown:

Laptop 1: When the laptop starts up, it automatically goes into Maintenance Mode and disables the keyboard and mouse. OIT is supposed to come and take a look at it. The laptop is in the cabinet with all of the other laptops in the reserve room. It has a visible sign on it so you'll know that it's for OIT.

Jerome was kind enough to test if the laptops/cords/laptop bags triggers the alarm. Unfortunately, all of them did not, but I have gone ahead and put new sensitized strips on all the items. That should--hopefully--fix the problem.

Laptop 8: This was charged out to a patron (C. Littlejohn) who walked out with the laptop. He has since then returned the laptop.

Kindly remind students (and I know that you all do anyway) that laptops are for use within the library only.

Also, please advise students that if they want to save their documents, that the desktop or hard drive of the computers are not the best place for them. If the computers shut down for any reason, these documents will be lost. We use Deep Freeze on the laptops, which wipe all downloaded or saved info on the computer.

Thank you all so much for your diligence and help in this rough patch with the laptops.