Monday, November 9, 2009

Laptops

EDIT

Laptop 1 has been fixed by OIT. If any of the patrons complain of laptops going into "Maintenance Mode", please put that computer to the side and notify me. These computers will more than likely need to be fixed by OIT (it has something to do with the clock on the computer and Deep Freeze, which requires Administrator privileges, accessible only by OIT.)

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We've had several problems regarding the laptops in the past week. Here's a quick rundown:

Laptop 1: When the laptop starts up, it automatically goes into Maintenance Mode and disables the keyboard and mouse. OIT is supposed to come and take a look at it. The laptop is in the cabinet with all of the other laptops in the reserve room. It has a visible sign on it so you'll know that it's for OIT.

Jerome was kind enough to test if the laptops/cords/laptop bags triggers the alarm. Unfortunately, all of them did not, but I have gone ahead and put new sensitized strips on all the items. That should--hopefully--fix the problem.

Laptop 8: This was charged out to a patron (C. Littlejohn) who walked out with the laptop. He has since then returned the laptop.

Kindly remind students (and I know that you all do anyway) that laptops are for use within the library only.

Also, please advise students that if they want to save their documents, that the desktop or hard drive of the computers are not the best place for them. If the computers shut down for any reason, these documents will be lost. We use Deep Freeze on the laptops, which wipe all downloaded or saved info on the computer.

Thank you all so much for your diligence and help in this rough patch with the laptops.

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