Tuesday, March 10, 2009

Re-discharging Items

Over the last few weeks, we've done a great job minimizing the number of items that accidentally come through the Circulation desk without being discharged. I know Donna appreciates the lower number of irate patrons.

However, there are still a few items that are slipping through, so, in an effort to minimize even further, we'll begin a new procedure starting today.

Please show up a few minutes early to your shift and re-discharge all the items on the red cart at the Circulation desk.

Also, let's be extra vigilant about discharging Reserve items (textbooks, laptops).

Please feel free to ask me or any of the full-time staff for clarification. And thanks everyone for your hard work in providing the best possible customer experience at the Circulation Desk!

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